Procurement for automated ticketing and fare collection system

Lappeenrannan kaupunki

The contract covers the supply of a ticketing and fare collection system, and the development of APIs in cooperation with the contracting authority and other service providers wishing to integrate their services with the system. The contract covers the System as a service together with maintenance and support services.
The contract terms will be negotiated during the negotiations phase of the procurement.
The public transportation of Lappeenranta operates four different types of services; local public transport, rural commuter bus services, school transportation and on-demand taxi services. There are 17 busses operating for local transportation, 18 busses for rural area and 32 busses for school transportation. The average number of local journeys before the covid-19 was 1.8 million and 0.3 million journeys in commuter traffic.
Altogether 35 local and commuter busses (and possibly Taxis in case of demand responsive transport, DRT) will be equipped with the new ticketing and payment system.

Määräaika

Tarjousten vastaanottamisen määräaika oli 2022-08-24. Hankinta julkaistiin 2022-07-28.

Toimittajat

Seuraavat toimittajat mainitaan hankintapäätöksissä tai muissa hankinta-asiakirjoissa:

Kuka? Mitä? Missä?
Hankintojen historia
Päivämäärä Asiakirja
2022-07-28 hankintailmoitus
2023-06-07 Ilmoitus tehdystä sopimuksesta
hankintailmoitus (2022-07-28)
Kohde
Hankinnan laajuus
Otsikko: Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki
Lyhyt kuvaus:
The contract covers the supply of a ticketing and fare collection system, and the development of APIs in cooperation with the contracting authority and other service providers wishing to integrate their services with the system. The contract covers the System as a service together with maintenance and support services. The contract terms will be negotiated during the negotiations phase of the procurement. The public transportation of Lappeenranta operates four different types of services; local public transport, rural commuter bus services, school transportation and on-demand taxi services. There are 17 busses operating for local transportation, 18 busses for rural area and 32 busses for school transportation. The average number of local journeys before the covid-19 was 1.8 million and 0.3 million journeys in commuter traffic. Altogether 35 local and commuter busses (and possibly Taxis in case of demand responsive transport, DRT) will be equipped with the new ticketing and payment system.
Näytä lisää
Ilmoituksen metatiedot
Alkukieli: englanti 🗣️
Asiakirjatyyppi: hankintailmoitus
Sopimuksen luonne: Palvelut
Asetus: Euroopan unioni ja WTO-maat
Yhteinen hankintanimikkeistö (CPV)
Koodi: Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki 📦
Lisä-CPV-koodi: Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki 📦
Suorituspaikka
NUTS-alue: Etelä-Karjala 🏙️

Menettely
Menettelyn tyyppi: Neuvottelumenettely
Tarjouksen tyyppi: Tarjous koskee kaikkia eriä
Myöntämisperusteet
Kokonaistaloudellisesti edullisin tarjous

Hankintaviranomainen
Tunnistetiedot
Maa: Suomi 🇫🇮
Hankintaviranomaisen tyyppi: Yleishyödyllisten palvelujen alalla toimiva yksikkö
Hankintaviranomaisen nimi: Lappeenrannan kaupunki
Postiosoite: PL 11
Postinumero: 53101
Postitoimipaikka: Lappeenranta
Yhteystiedot
Internetosoite: http://www.lappeenranta.fi 🌏
Sähköposti: jaana.pousi@lappeenranta.fi 📧
Puhelin: +358 56161 📞
Asiakirjojen URL-osoite: https://tarjouspalvelu.fi/lprhankintapalvelut?id=409284&tpk=6c4d9f8a-5f07-4818-9763-d45d7f975784 🌏
Osallistumisen URL-osoite: https://tarjouspalvelu.fi/lprhankintapalvelut?id=409284&tpk=6c4d9f8a-5f07-4818-9763-d45d7f975784 🌏

Viite
Päivämäärät
Lähetyspäivä: 2022-07-28 📅
Tarjousten jättämisen määräaika: 2022-08-24 📅
Julkaisupäivä: 2022-08-02 📅
Tunnisteet
Ilmoituksen numero: 2022/S 147-422140
EUVL-S-numero: 147

Kohde
Hankinnan laajuus
Lyhyt kuvaus:
The contract covers the supply of a ticketing and fare collection system, and the development of APIs in cooperation with the contracting authority and other service providers wishing to integrate their services with the system. The contract covers the System as a service together with maintenance and support services.
Näytä lisää
The contract terms will be negotiated during the negotiations phase of the procurement.
The public transportation of Lappeenranta operates four different types of services; local public transport, rural commuter bus services, school transportation and on-demand taxi services. There are 17 busses operating for local transportation, 18 busses for rural area and 32 busses for school transportation. The average number of local journeys before the covid-19 was 1.8 million and 0.3 million journeys in commuter traffic.
Näytä lisää
Altogether 35 local and commuter busses (and possibly Taxis in case of demand responsive transport, DRT) will be equipped with the new ticketing and payment system.
The system shall be an ID-based system, i.e. each client/customer will have his/her account (travel account) which collects the client’s travelling and payment information and also, any information on travel subsidies.
The development of the ticketing and fare collection system should provide solutions to the following needs:
- the public transportation (buses mainly) requires tools and clear administering and displaying of the routes and easy payment solutions,
- taxis and alternative means of shared transportation,
- needs to allocate the subsidised transportation, especially attached to social and health services, to the travel account
- connecting different service applications, such as on-demand transportation, to the system.
As a minimum requirement, the system shall cover at least the following functionalities:
- an online account-based ticketing solution,
- storing the personal, transit and financial information,
- allowing multiple ticket sales channels, such as over the mobile phone, webshop, etc. without excessive additional equipment
- validating the tickets on boarding and enabling self-service ticket purchases preferably using EMV contactless cards, preselling tickets, collecting payments and clearing,
- real-time information on vehicle location, stop departure time forecasts and traffic disruption messages through the website and mobile application and also on public displays (in the vehicle and the stations and stops),
- data collection (user interaction, location, time-date information) and processing of data for extracting information on passenger flows, and loads during particular periods, in order to improve traffic operations and meet the needs for passenger transportation demand, statistical purposes and monitoring,
Näytä lisää
- an open application programming interface for commercial utilization. The API shall be well documented and support easy commissioning of the system. The interface will be developed further with commercial actors and provided free of charge for utilisation.
Näytä lisää
The contracting authority expects the candidates to provide innovative perspectives in coordinating the Demand Responsive Transport (DRT) and the ticketing and fare collection system. See the separate appendix for a more detailed description.
The Functional Requirements annexed to this invitation and reflecting the requirements above are provided as a draft. The contracting authority reserves the right to make changes to the requirements and options during the negotiation phase of the procurement. The contracting authority is entitled to change the status of a particular requirement, for example from non-mandatory to mandatory.
Näytä lisää
The contract will cover the following products and services:
- the provision of software programs and licenses required for the delivery and the operation of the system
- the provision of hardware required for the operation of the system
- delivery and implementation of the system including further specifications, parameterizing and supplementing (if necessary) of the software, creation of application interfaces
- installation of the system to technical platform and vehicles, integration, testing and acceptance procedures, documentation and training of key personnel
- software maintenance,
- hosting services for the system and database,
- technical and user support/help desk services,
- further development services (new features, integration to new applications etc.),
- training and consultancy services for the contracting authority's personnel.
The list above is meant to be a non-exhaustive list of services and activities. Other system-related services may be purchased during the term of the contract.
Kesto: 48 kuukautta
Uudistusten kuvaus:
The Agreement covers the provision of the System as a service together with maintenance and support services. The Client has the right to continue the validity of the Agreement term for an unspecified period (termination subject to a notice period to be defined in the contract terms).
Näytä lisää
Vaihtoehtojen kuvaus:
The Agreement covers the provision of the System as a service together with maintenance and support services. The Client has the right to continue the validity of the Agreement term for an unspecified period. With regard to alternatives, the contracting authority may allow alternative tenders if feasible alternatives are presented in the negotiations and the contracting authority decides to allow alternative tenders in the final invitation to tender.
Näytä lisää
Suorituspaikka
Pääkohde tai suorituspaikka: City of Lappeenranta

Oikeudelliset, taloudelliset, rahoitukselliset ja tekniset tiedot
Osallistumisehdot
Kelpoisuus harjoittaa ammattitoimintaa:
The candidate shall be enrolled
-in professional registers kept in the state of its establishment if relevant
- in trade registers kept in the state of its establishment
- in the register of employers and prepayment register if relevant, and
-register for payers for value-added tax;
under the conditions laid down by that state.

Menettely
Oikeusperusta: 32014L0025
Ehdokkaiden vähimmäismäärä: 3
Ehdokkaiden enimmäismäärä: 5
Objektiiviset kriteerit rajoitetun ehdokasjoukon valitsemiseksi:
Contracting Authority is entitled to limit the number of candidates to be invited to the negotiations.
The Contracting Authority will apply the criteria described in detail in Annex 1 for selecting three (3) to five (5) best eligible candidates to negotiations unless there are fewer than three eligible candidates.
Tarjousten vastaanottoaika: 16:00
Kielet, joilla tarjoukset tai osallistumishakemukset voidaan jättää: suomi 🗣️
englanti 🗣️
Tarjouksen voimassaoloaika: 7 kuukautta

Hankintaviranomainen
Tunnistetiedot
Kansallinen rekisterinumero: 0162193-3
Yhteystiedot
Yhteyspiste: Jaana Pousi
Asiakirjojen URL-osoite: https://tarjouspalvelu.fi/lprhankintapalvelut?id=409284&tpk=6c4d9f8a-5f07-4818-9763-d45d7f975784 🌏

Täydentävät tiedot
Arvostelurunko
Nimi: Markkinaoikeus
Postiosoite: Sörnäistenkatu 1
Postitoimipaikka: Helsinki
Postinumero: 00580
Maa: Suomi 🇫🇮
Puhelin: +358 295643300 📞
Sähköposti: markkinaoikeus@oikeus.fi 📧
Internetosoite: http://www.oikeus.fi/markkinaoikeus 🌏
Lähde: OJS 2022/S 147-422140 (2022-07-28)
Ilmoitus tehdystä sopimuksesta (2023-06-07)
Kohde
Hankinnan laajuus
Viitenumero: LPR/391/02.08.02/2022
Ilmoituksen metatiedot
Asiakirjatyyppi: Ilmoitus tehdystä sopimuksesta

Menettely
Tarjouksen tyyppi: Ei sovelleta

Viite
Päivämäärät
Lähetyspäivä: 2023-06-07 📅
Julkaisupäivä: 2023-06-12 📅
Tunnisteet
Ilmoituksen numero: 2023/S 111-349559
Viittaa ilmoitukseen: 2022/S 147-422140
EUVL-S-numero: 111

Sopimuksen tekeminen
Sopimuksen tekemispäivä: 2023-03-16 📅
Nimi: Ridango AS
Kansallinen rekisterinumero: 11717474
Postiosoite: Järvevana tee 7B
Postitoimipaikka: Tallinn
Postinumero: 10132
Maa: Suomi 🇫🇮
Internetosoite: https://ridango.com/ 🌏
Tietoa tarjouskilpailuista
Saatujen tarjousten määrä: 8
Lähde: OJS 2023/S 111-349559 (2023-06-07)
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Alue:
Suomi/Finland Manner-Suomi Etelä-Suomi Etelä-Karjala