SaaS-Based Learning Management System (LMS)

HAUS kehittämiskeskus Oy

HAUS Finnish Institute of Public Management is procuring a SaaS-based learning management system (LMS) to serve the skills development needs of Finnish government organizations. We are looking for a qualified supplier to provide, implement, and continuously develop a scalable, secure, and user-friendly LMS as a SaaS solution, in line with public sector requirements and EU regulations. The aim is to deliver a modern digital learning environment that supports decentralized content creation, cross-organizational collaboration, and meets diverse organizational needs. The new LMS will replace or upgrade the current Moodle-based environment, which serves around 70,000 users and 1,600 active courses across up to 180 government organizations. The new solution must support multi-tenancy, role-based user management, reporting, and integrations, and include a well-planned implementation and migration phase. The procurement emphasizes long-term partnership, ongoing development, and alignment with a broader learning ecosystem. The Supplier is expected to deliver: - A scalable, multi-tenant LMS platform as a SaaS solution - Technical implementation and onboarding support - Support for content and user data migration - Ongoing system maintenance and updates - Administrator support - Integration capabilities with key government systems (e.g. authentication, HR, reporting) - Continuous development and expert services in collaboration with HAUS Optional capabilities include providing dedicated training environments for user organizations' external stakeholders (e.g. subcontractors, partners) and end-user support. Contract and schedule: - Estimated value: approx. €400,000 - €500,000 over 4 years - Contract duration: 3-year fixed term, extendable - Implementation phase: October 2025 – March 2026

Määräaika

Tarjousten vastaanottamisen määräaika oli 2025-08-05. Hankinta julkaistiin 2025-06-10.

Kuka?

• HAUS kehittämiskeskus Oy

Mitä?

• Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki

Missä?

• Helsinki-Uusimaa › Helsinki-Uusimaa

Hankintojen historia

Päivämäärä	Asiakirja
2025-06-10	hankintailmoitus

hankintailmoitus (2025-06-10)
Kohde
Hankinnan laajuus
Otsikko: SaaS-Based Learning Management System (LMS)
Viitenumero: 561629
Lyhyt kuvaus:

Lyhyt kuvaus

HAUS Finnish Institute of Public Management is procuring a SaaS-based learning management system (LMS) to serve the skills development needs of Finnish government organizations. We are looking for a qualified supplier to provide, implement, and continuously develop a scalable, secure, and user-friendly LMS as a SaaS solution, in line with public sector requirements and EU regulations.

The aim is to deliver a modern digital learning environment that supports decentralized content creation, cross-organizational collaboration, and meets diverse organizational needs. The new LMS will replace or upgrade the current Moodle-based environment, which serves around 70,000 users and 1,600 active courses across up to 180 government organizations. The new solution must support multi-tenancy, role-based user management, reporting, and integrations, and include a well-planned implementation and migration phase. The procurement emphasizes long-term partnership, ongoing development, and alignment with a broader learning ecosystem.

The Supplier is expected to deliver:
- A scalable, multi-tenant LMS platform as a SaaS solution
- Technical implementation and onboarding support
- Support for content and user data migration
- Ongoing system maintenance and updates
- Administrator support
- Integration capabilities with key government systems (e.g. authentication, HR, reporting)
- Continuous development and expert services in collaboration with HAUS

Optional capabilities include providing dedicated training environments for user organizations' external stakeholders (e.g. subcontractors, partners) and end-user support.

Contract and schedule:
- Estimated value: approx. €400,000 - €500,000 over 4 years
- Contract duration: 3-year fixed term, extendable
- Implementation phase: October 2025 – March 2026

Sopimustyyppi: Palvelut
Tuotteet/palvelut: Tietotekniset palvelut: neuvonta, ohjelmistojen kehittäminen, Internet ja tuki 📦
Arvioitu arvo ilman arvonlisäveroa: 500 000 EUR 💰
Suorituspaikkaa koskevat rajoitukset: Missä tahansa Euroopan talousalueella
Kuvaus
Sisäinen tunniste: 561629
Tämä hankinta soveltuu myös pienille ja keskisuurille yrityksille (pk-yrityksille) ✅
Edistettävä sosiaalinen tavoite: Ihmisoikeuksia koskeva due diligence -velvoite maailmanlaajuisissa toimitusketjuissa
Esteettömyysvaatimusten käyttö teknisissä eritelmissä vammaisia henkilöitä varten: Vammaisia koskevat esteettömyysvaatimukset on otettu huomioon
Kesto: 36 kuukautta
Myöntämisperusteet
Hinta ✅
Hinta (painotus): 30
Laatukriteeri (nimi): Quality conparison
Laatukriteeri (painotus): 70
Otsikko
Erän tunnistenumero: LOT-0000

Menettely
Toimenpiteen tyyppi
Avoin menettely ✅
Oikeusperusta: Direktiivi 2014/24/EU
Menettelyn tärkeimmät piirteet:

This procurement is governed by Finnish public procurement legislation. The tender procedure follows the open procedure in accordance with Section 32 of the Finnish Act on Public Procurement and Concession Contracts (Act no. 1397/2016). The contract notice has been published on both the TED portal (Tenders Electronic Daily, the official EU public procurement portal) and the Finnish national procurement portal at www.hankintailmoitukset.fi. All tenders must be submitted electronically via the designated e-procurement system. Procurement intended timeline: Tendering and selection phase (August – September 2025) - Submission of tenders - Evaluation of proposals and end-user testing - Contract award decision published, following a standard appeal period Contracting and preparation (October – November 2025) - Contract signed - Implementation planning Implementation and transition (November 2025 – March 2026) - Includes configuration, content and data migration, onboarding, and training - Target: full operational readiness by the end of March 2026. The offered services must fully comply with the content of the request for tenders and its annexes. The Supplier must respond to all questions and include all requested documentation in their proposal. The entire tender submission will be reviewed to verify compliance with the requirements. The comparison of tenders will be carried out as described under "Grounds for decision". The procurement decision will be communicated to all suppliers. The decision does not in itself constitute a contract. A separate written agreement is required. The contract may be signed only after there are no legal obstacles under the Finnish procurement law.

Menettelyn tärkeimmät piirteet

This procurement is governed by Finnish public procurement legislation. The tender procedure follows the open procedure in accordance with Section 32 of the Finnish Act on Public Procurement and Concession Contracts (Act no. 1397/2016).

The contract notice has been published on both the TED portal (Tenders Electronic Daily, the official EU public procurement portal) and the Finnish national procurement portal at www.hankintailmoitukset.fi.

All tenders must be submitted electronically via the designated e-procurement system.

Procurement intended timeline:

Tendering and selection phase (August – September 2025)
- Submission of tenders
- Evaluation of proposals and end-user testing
- Contract award decision published, following a standard appeal period

Contracting and preparation (October – November 2025)
- Contract signed
- Implementation planning

Implementation and transition (November 2025 – March 2026)
- Includes configuration, content and data migration, onboarding, and training
- Target: full operational readiness by the end of March 2026.

The offered services must fully comply with the content of the request for tenders and its annexes. The Supplier must respond to all questions and include all requested documentation in their proposal. The entire tender submission will be reviewed to verify compliance with the requirements.

The comparison of tenders will be carried out as described under "Grounds for decision".

The procurement decision will be communicated to all suppliers. The decision does not in itself constitute a contract. A separate written agreement is required. The contract may be signed only after there are no legal obstacles under the Finnish procurement law.

Hallinnolliset tiedot
Tarjousten tai osallistumishakemusten vastaanottamisen määräaika: 2025-08-05 09:00:00 📅
Tarjousten avaamista koskevat ehdot: 2025-08-05 09:05:00 📅
Kielet, joilla tarjoukset tai osallistumishakemukset voidaan jättää: englanti 🗣️
Vähimmäisaika, jonka kuluessa tarjoajan on pidettävä tarjous voimassa: 6 kuukautta
Tarjouspyynnön ehdot
Tarjoaja voi jättää useamman kuin yhden tarjouksen
Tarjousten avaamisen päivämäärä: 2025-08-05 09:05:00 📅
Sähköinen laskutus: Pakollinen
Sähköistä tilaamista käytetään ✅
Sähköistä maksua käytetään ✅
Lisätietojen pyytämisen määräaika: 2025-06-24 12:00:00 📅
Myöntämisperusteet
Painotustyyppi: Painotus (pisteinä, tarkka)

Oikeudelliset, taloudelliset, rahoitukselliset ja tekniset tiedot
Taloudellinen ja rahoituksellinen asema
Luettelo ja lyhyt kuvaus valintaperusteista:

Financial capacity: Upon request, the Supplier must provide turnover information from the most recent financial year, if they are legally entitled to do so under the laws of their country of establishment. If the Supplier has not yet completed a financial year, they may demonstrate their financial and economic standing with another document acceptable to the contracting authority. If the Supplier’s financial year exceeds 12 months, the contracting authority may request clarification on how the turnover is distributed across that period. If the tender is submitted by a consortium, the members may meet the requirement together. If the Supplier relies on the financial resources of other entities, the requirement may be fulfilled jointly by the Supplier and those entities. In such cases, the contracting authority may request documentation confirming the availability of those financial resources (e.g. commitments or agreements).

Accessibility compliance: The Supplier must confirm compliance with WCAG 2.1 AA and EN 301 549 accessibility standards by submitting one (1) of the following: - A self-assessment, including the testing methodology, tools used, and a roadmap with milestones - An independent accessibility audit - An accessibility certification confirming compliance with WCAG 2.1 AA and EN 301 549

Sanctions: The Supplier confirms that neither it, nor any person exercising control, representation, decision-making, or supervision within the company, is subject to sanctions imposed by the European Union, the United Nations ("UN"), the United States, or Finnish authorities (including trade sanctions or asset freezing decisions). The same applies to any subcontractors involved in the performance of the contract, including persons in control or key roles within those subcontractors. The Supplier further confirms that it is not directly or indirectly owned or controlled by a sanctioned entity. The Supplier agrees to immediately notify the Customer if any such sanctions are imposed or become applicable during the procurement process or the contract period. The Client has the right to terminate the Agreement with immediate effect if the Supplier or its subcontractors become subject to any such sanctions during the contract period.

Tekninen ja ammatillinen pätevyys

References: The experience requirements for the Supplier are defined in the annex References (Excel form). The Supplier must meet all listed requirements.

Osallistumisehdot
Poissulkemisperuste:

Ennenaikainen irtisanominen, vahingonkorvaukset tai muut vastaavat seuraamukset

Järjestelyt velkojien kanssa

Kansallisesta lainsäädännöstä johtuva konkurssia tai muuta sellaista vastaava tilanne

+ 20 lisää

Konkurssi

Korruptio

Lapsityövoima ja muut ihmiskaupan muodot

Liiketoiminta on keskeytetty

Maksukyvyttömyys

Petos

Puhtaasti kansalliset poissulkemisperusteet

Rahanpesu tai terrorismin rahoitus

Rikollisjärjestön toimintaan osallistuminen

Sosiaalilainsäädännön mukaisten velvoitteiden rikkominen

Sosiaaliturvamaksujen maksaminen

Syyllistyminen ammatin harjoittamiseen liittyvään vakavaan virheeseen

Talouden toimijan hankintamenettelyyn osallistumisesta johtuvat eturistiriidat

Terrorismirikokset tai terroritoimintaan liittyvät rikokset

Toisten talouden toimijoiden kanssa kilpailun vääristämiseksi tehdyt sopimukset

Työlainsäädännön mukaisten velvoitteiden rikkominen

Varat selvitysmiehen hallinnassa

Verojen maksu

Välitön tai välillinen osallistuminen tämän hankintamenettelyn valmisteluun

Ympäristölainsäädännön mukaisten velvoitteiden rikkominen

Kuvaus poissulkemisperusteista:

The economic operator is in any analogous situation like bankruptcy arising from a similar procedure under national laws and regulations.

The economic operator is bankrupt.

The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for corruption, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

The economic operator is in arrangement with creditors.

The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for participation in a criminal organisation, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

The economic operator has entered into agreements with other economic operators aimed at distorting competition.

The economic operator has breached its obligations in the field of environmental law.

… money laundering or terrorist financing, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

… fraud, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

… child labour and other forms of trafficking in human beings, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

The economic operator is the subject of insolvency or winding-up.

The economic operator has breached its obligations in the field of labour law.

The assets of the economic operator are being administered by a liquidator or by the court.

Any person who is a member of the economic operator’s administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for work safety offence, working hours offence, work discrimination, extortionate work discrimination, violation of the right to organise or unauthorised use of foreign labour.

The economic operator is aware of any conflict of interest, as indicated in national law, the relevant notice or the procurement documents due to its participation in the procurement procedure.

The economic operator or an undertaking related to it has advised the contracting authority or contracting entity or otherwise been involved in the preparation of the procurement procedure.

The economic operator is guilty of grave professional misconduct.

The economic operator has experienced that a prior public contract, a prior contract with a contracting entity or a prior concession contract was terminated early, or that damages or other comparable sanctions were imposed in connection with that prior contract.

The economic operator has breached its obligations in the field of social law.

The economic operator has breached its obligations relating to the payment social security contributions, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.

The business activities of the economic operator are suspended.

The economic operator has breached its obligations relating to the payment of taxes, both in the country in which it is established and in Member State of the contracting authority or contracting entity if other than the country of establishment.

The economic operator itself or any person who is a member of its administrative, management or supervisory body or has powers of representation, decision or control therein has been the subject of a conviction by final judgment for terrorist offences or offences linked to terrorist activities, by a conviction rendered at the most five years ago or in which an exclusion period set out directly in the conviction continues to be applicable.

Hankintaviranomainen
Nimi ja osoitteet
Nimi: HAUS kehittämiskeskus Oy
Kansallinen rekisterinumero: 1778388-1
Postiosoite: Yliopistonkatu 5, 5.krs
Postinumero: 00100
Postitoimipaikka: Helsinki
Alue: Helsinki-Uusimaa 🏙️
Maa: Suomi 🇫🇮
Yhteyspiste: Tuuli Kurkipää
Sähköposti: kilpailutus@haus.fi 📧
Puhelin: +358 400250675 📞
URL: http://www.haus.fi 🌏
Hankintaviranomaisen tyyppi
Julkisoikeudellinen yhteisö
Päätoimi
Koulutus
Viestintä
Asiakirjojen URL-osoite: https://tarjouspalvelu.fi/hausoy?id=561629&tpk=e17dc941-cfe2-49be-985a-cb7d8d363cb6 🌏
Osallistumisen URL-osoite: https://tarjouspalvelu.fi/hausoy?id=561629&tpk=e17dc941-cfe2-49be-985a-cb7d8d363cb6 🌏
Tarjouksen/hakemuksen jättäminen sähköisesti: Pakollinen

Täydentävät tiedot
Arvostelurunko
Nimi: Markkinaoikeus
Kansallinen rekisterinumero: 3006157-6
Postiosoite: Radanrakentajantie 5
Postinumero: 00520
Postitoimipaikka: Helsinki
Alue: Helsinki-Uusimaa 🏙️
Maa: Suomi 🇫🇮
Sähköposti: markkinaoikeus@oikeus.fi 📧
Puhelin: +358 295643300 📞
URL: http://www.oikeus.fi/markkinaoikeus 🌏
Tietoa sähköisistä työnkuluista
Sähköinen laskutus hyväksytään
Lähde: OJS 2025/S 111-378375 (2025-06-10)

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