Social media management, analytics and listening platform - Ministry for Foreign Affairs of Finland

Ministry for Foreign Affairs of Finland

The Ministry is procuring a social media management, analytics and listening platform. This means a web-based social media tool, which allows:
• the management of several social media profiles simultaneously with a single login,
• the distribution of user-specific social media channel management rights internally and to external partners in a secure and controlled manner,
• the implementation of a social media content calendar,
• the approval of content to the workflow process,
• making ready-made social media content available internally for distribution to other users and for their reuse,
• the effective management of crisis communications, i.e. posting the same message to all accounts on the platform in a controlled and rapid manner;
• monitoring the performance of one's own social media communications based on the analytics obtained from social media services and the creation of customised dashboards to be shared with others,
• following and listening to public debate on social media; and
• benchmarking.
Tenderer shall give the tender with a fixed price of EUR 50,000 (VAT 0%,) / year. The contract shall be valid indefinitely. In the invitation to tender price is requested to be given only for the option parts. Grounds for price increases: Under the terms and conditions for public IT procurements (JIT), a price increase can be proposed in 2024 to enter into force in 2025. After this, price increases can be proposed once a year.

Määräaika

Tarjousten vastaanottamisen määräaika oli 2023-03-31. Hankinta julkaistiin 2023-01-19.

Kuka?

• Ministry for Foreign Affairs of Finland

Mitä?

Missä?

• Suomi/Finland

Hankintojen historia

Päivämäärä	Asiakirja
2023-01-19	hankintailmoitus

hankintailmoitus (2023-01-19)
Kohde
Hankinnan laajuus
Otsikko: Internet-palveluntarjoajat ISP
Lyhyt kuvaus:

The Ministry is procuring a social media management, analytics and listening platform. This means a web-based social media tool, which allows: • the management of several social media profiles simultaneously with a single login, • the distribution of user-specific social media channel management rights internally and to external partners in a secure and controlled manner, • the implementation of a social media content calendar, • the approval of content to the workflow process, • making ready-made social media content available internally for distribution to other users and for their reuse, • the effective management of crisis communications, i.e. posting the same message to all accounts on the platform in a controlled and rapid manner; • monitoring the performance of one's own social media communications based on the analytics obtained from social media services and the creation of customised dashboards to be shared with others, • following and listening to public debate on social media; and • benchmarking. Tenderer shall give the tender with a fixed price of EUR 50,000 (VAT 0%,) / year. The contract shall be valid indefinitely. In the invitation to tender price is requested to be given only for the option parts. Grounds for price increases: Under the terms and conditions for public IT procurements (JIT), a price increase can be proposed in 2024 to enter into force in 2025. After this, price increases can be proposed once a year.

Ilmoituksen metatiedot
Alkukieli: englanti 🗣️
Asiakirjatyyppi: hankintailmoitus
Sopimuksen luonne: Palvelut
Asetus: Euroopan unioni
Yhteinen hankintanimikkeistö (CPV)
Koodi: Internet-palveluntarjoajat ISP 📦
Lisä-CPV-koodi: Viestintä- ja multimediaohjelmatuotteet 📦
Suorituspaikka
NUTS-alue: Suomi/Finland 🏙️

Menettely
Menettelyn tyyppi: Avoin menettely
Tarjouksen tyyppi: Tarjous koskee kaikkia eriä
Myöntämisperusteet
Kokonaistaloudellisesti edullisin tarjous

Hankintaviranomainen
Tunnistetiedot
Maa: Suomi 🇫🇮
Hankintaviranomaisen tyyppi: Ministeriö tai muu kansallinen tai liittovaltiotason viranomainen
Hankintaviranomaisen nimi: Ministry for Foreign Affairs of Finland
Postiosoite: PO Box 176
Postinumero: 00023
Postitoimipaikka: Government
Yhteystiedot
Internetosoite: https://um.fi/ 🌏
Sähköposti: sanna.silventoinen@formin.fi 📧
Asiakirjojen URL-osoite: https://tarjouspalvelu.fi/ulkoministerio?id=430587&tpk=8bd82961-36bc-4a9a-b136-6fe6d6f21cbf 🌏
Osallistumisen URL-osoite: https://tarjouspalvelu.fi/ulkoministerio?id=430587&tpk=8bd82961-36bc-4a9a-b136-6fe6d6f21cbf 🌏

Viite
Päivämäärät
Lähetyspäivä: 2023-01-19 📅
Tarjousten jättämisen määräaika: 2023-03-31 📅
Julkaisupäivä: 2023-01-24 📅
Aloituspäivä: 2023-04-14 📅
Tunnisteet
Ilmoituksen numero: 2023/S 017-045985
EUVL-S-numero: 17
Lisätietoja

Opening of the tenders is not a public event. It shall be carried out by the personnel of the Ministry for Foreign Affairs of Finland.

Kohde
Hankinnan laajuus
Lyhyt kuvaus:

The Ministry is procuring a social media management, analytics and listening platform. This means a web-based social media tool, which allows:

• the management of several social media profiles simultaneously with a single login,

• the distribution of user-specific social media channel management rights internally and to external partners in a secure and controlled manner,

• the implementation of a social media content calendar,

• the approval of content to the workflow process,

• making ready-made social media content available internally for distribution to other users and for their reuse,

• the effective management of crisis communications, i.e. posting the same message to all accounts on the platform in a controlled and rapid manner;

• monitoring the performance of one's own social media communications based on the analytics obtained from social media services and the creation of customised dashboards to be shared with others,

• following and listening to public debate on social media; and

• benchmarking.

Tenderer shall give the tender with a fixed price of EUR 50,000 (VAT 0%,) / year. The contract shall be valid indefinitely. In the invitation to tender price is requested to be given only for the option parts. Grounds for price increases: Under the terms and conditions for public IT procurements (JIT), a price increase can be proposed in 2024 to enter into force in 2025. After this, price increases can be proposed once a year.

Arvioitu kokonaisarvo: 200 000 EUR 💰
Lyhyt kuvaus:

It must be possible to customise the management platform flexibly to the client's needs and provide opportunities for utilising the service, for example through APIs.

The scope of the service:

• Access rights for 115 users.

• It must be possible to connect a total of 270 social media accounts to the platform.

• It must be possible to limit access rights (e.g. administrator, content provider, etc.) according to a person’s job title and it must be possible to form teams.

• The number of accounts and access rights may change during the contract period (see option section).

Vaihtoehtojen kuvaus:

Option is an additional user licence.

(price per user, if total number exceeds 115 but is below 150)

(price per user, if total number is 150 but below 250)

Option is also in question, in case the Client requires additional work, tenderer shall provide price per expert hour.

Menettely
Oikeusperusta: 32014L0024
Tarjousten vastaanottoaika: 12:00
Kielet, joilla tarjoukset tai osallistumishakemukset voidaan jättää: englanti 🗣️
Tarjouksen voimassaoloaika: 2023-06-15 📅
Tarjousten avauspäivä: 2023-03-31 📅
Tarjousten avausaika: 13:00
Lisätietoja:

Opening of the tenders is not a public event. It shall be carried out by the personnel of the Ministry for Foreign Affairs of Finland.

Hankintaviranomainen
Tunnistetiedot
Kansallinen rekisterinumero: 0245973-9
Yhteystiedot
Yhteyspiste: Sanna Silventoinen
Asiakirjojen URL-osoite: https://tarjouspalvelu.fi/ulkoministerio?id=430587&tpk=8bd82961-36bc-4a9a-b136-6fe6d6f21cbf 🌏

Viite
Lisätietoja

This notice has links and/or attachments listed in https://www.hankintailmoitukset.fi/en/public/procurement/81254/notice/117930

Täydentävät tiedot
Arvostelurunko
Nimi: Markkinaoikeus
Postiosoite: Sörnäistenkatu 1
Postitoimipaikka: Helsinki
Postinumero: 00580
Maa: Suomi 🇫🇮
Puhelin: +358 295643300 📞
Sähköposti: markkinaoikeus@oikeus.fi 📧
Internetosoite: http://www.oikeus.fi/markkinaoikeus 🌏
Lähde: OJS 2023/S 017-045985 (2023-01-19)

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