Visit Finland marketing representatives to market areas

Finpro ry

Finpro has an extensive network of Trade Centers (Global Network) abroad, and these centers come in handy for Visit Finland. All Trade Centers are identifying tourism and business events leads and opportunities, in some countries trade centers are acting as a Visit Finland marketing representative and in some countries they are gathering and delivering market intelligence to Visit Finland.
In the countries where Visit Finland is not represented by Finpro's own Trade Center, Finpro has an agreement with a service provider that represents and acts in the name of Visit Finland in that market area. Consequently, the selected service provider shall provide services to Visit Finland and Visit Finland's client companies wishing to enter or otherwise interested in Germany, Switzerland, Austria, Benelux, France, Italy, Japan and China.
The service provider's main task is to implement Visit Finland's country specific business and marketing plan and its activities in the market area. The service provider complies with Finpro's Visit Finland practices, including e.g. usage of Visit Finland templates, updating the Visit Finland CRM system, and using Visit Finland's reporting templates.
For the services provided for Visit Finland the company is entitled to remuneration as agreed in the cooperation agreement between the service provider and Finpro.
Finpro wishes to find reputable service providers that could represent Visit Finland in the market areas, committing to the cooperation with Visit Finland and its national mission.

Määräaika

Tarjousten vastaanottamisen määräaika oli 2016-10-30. Hankinta julkaistiin 2015-09-03.

Toimittajat

Seuraavat toimittajat mainitaan hankintapäätöksissä tai muissa hankinta-asiakirjoissa:

Kuka?

• Finpro ry

Mitä?

• Liike-elämän palvelut: laki, markkinointi, neuvonta, työhönotto, painatus ja turvallisuus

Missä?

• Suomi/Finland › Extra-Regio NUTS 1

Hankintojen historia

Päivämäärä	Asiakirja
2015-09-03	hankintailmoitus
2015-12-30	Lisätietoilmoitus
2016-04-29	Ilmoitus tehdystä sopimuksesta

hankintailmoitus (2015-09-03)
Kohde
Hankinnan laajuus
Otsikko: Liike-elämän palvelut: laki, markkinointi, neuvonta, työhönotto, painatus ja turvallisuus
Määrä tai laajuus:

The services are to be provided for the following six (6) market areas:1.Germany, Switzerland, Austria and Benelux2.France & Italy3.Japan4. Beijing & Chongqing5. Shanghai & East China6. Hong Kong & South ChinaThe tenderer may offer services for one or more of above defined market areas. In other respect partial tenders are not allowed.Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:1.Germany, Switzerland, Austria and Benelux: 480 days2.France & Italy: 240 days3. Japan: 240 days4.Beijing & Chongqing: 240 days5.Shanghai & East China: 350 days6.Hong Kong & South China: 150 daysThe contract is planned to enter into force in January 2016 (estimated target) and to expire on 31.12.2017. During the contract period either party is entitled to terminate the contract without cause by giving (three3) months prior written notice to the supplier. In addition, the continuation of the contract is dependent on Finpro's yearly budget, and the contract may be terminated or services reduced based on reduced funding. After the fixed period (2 years) Finpro reserves the right to extend the contract twice one year at the time. Finpro informs about the planned continuation 3 (three) months before the expiry of the ongoing contract term.1 000 0001 500 000

Ilmoituksen metatiedot
Alkukieli: englanti 🗣️
Asiakirjatyyppi: hankintailmoitus
Sopimuksen luonne: Palvelut
Asetus: Euroopan unioni
Yhteinen hankintanimikkeistö (CPV)
Koodi: Liike-elämän palvelut: laki, markkinointi, neuvonta, työhönotto, painatus ja turvallisuus 📦

Menettely
Menettelyn tyyppi: Avoin menettely
Tarjouksen tyyppi: Tarjous koskee vähintään yhtä erää
Myöntämisperusteet
Kokonaistaloudellisesti edullisin tarjous

Hankintaviranomainen
Tunnistetiedot
Maa: Suomi 🇫🇮
Hankintaviranomaisen tyyppi: Muu
Hankintaviranomaisen nimi: Finpro ry
Postiosoite: Porkkalankatu 1
Postinumero: 00181
Postitoimipaikka: Helsinki
Yhteystiedot
Internetosoite: http://www.finpro.fi 🌏
Sähköposti: tendering@finpro.fi 📧

Viite
Päivämäärät
Lähetyspäivä: 2015-09-03 📅
Tarjousten jättämisen määräaika: 2016-10-30 📅
Julkaisupäivä: 2015-09-08 📅
Tunnisteet
Ilmoituksen numero: 2015/S 173-315044
EUVL-S-numero: 173
Lisätietoja

Tenderers' information requests, if any, shall be delivered by 30.9.2015, 12:00 (Finnish local time) by e-mail in English to the following e-mail address: tendering@finpro.fi. Information requests should include proper contact information and the subject field of the e-mail message should include the following reference: Visit Finland Marketing Representative. Finpro will provide answers by 2.10.2015 at the same time to all tenderers who delivered proper contact details to the above mentioned e-mail address. In order to ensure equal treatment of tenderers in the procedure Finpro will not reply to any information requests by phone.

Kohde
Hankinnan laajuus
Lyhyt kuvaus:

In the countries where Visit Finland is not represented by Finpro's own Trade Center, Finpro has an agreement with a service provider that represents and acts in the name of Visit Finland in that market area. Consequently, the selected service provider shall provide services to Visit Finland and Visit Finland's client companies wishing to enter or otherwise interested in Germany, Switzerland, Austria, Benelux, France, Italy, Japan and China.

The service provider's main task is to implement Visit Finland's country specific business and marketing plan and its activities in the market area. The service provider complies with Finpro's Visit Finland practices, including e.g. usage of Visit Finland templates, updating the Visit Finland CRM system, and using Visit Finland's reporting templates.

For the services provided for Visit Finland the company is entitled to remuneration as agreed in the cooperation agreement between the service provider and Finpro.

Finpro wishes to find reputable service providers that could represent Visit Finland in the market areas, committing to the cooperation with Visit Finland and its national mission.

Osan numero: 1
Osan nimi: Germany, Switzerland, Austria and Benelux
Lyhyt kuvaus:

The scope of the services for each market area is the…

… following:a)The marketing representative will provide insight and consultation on Visit Finland marketing strategy, tourism growth programs and country specific business and marketing plansb)The marketing representative will provide market intelligence to Visit Finland and Finnish travel tradec)The marketing representative will develop and maintain relationship with key tourism industry distributors including traditional, OTA, high-end, business events sector, and Visit Finland's PR-company/companies on the marketd)The marketing representative will identify new channels of potential businesse)The marketing representative will negotiate, coordinate and implement campaigns and tactical activities with identified trade partnersf)The marketing representative will conduct sales visits, seminars, road shows, workshops and fairs at trade missions and training sessionsg)The marketing representative will organize and escort familiarization tripsh)The marketing representative will initiate and launch new product/package to the market through key trade partnersi)The marketing representative will manage enquiries from the travel tradej)The marketing representative will ensure positive image of Visit Finland among key stakeholders (Team Finland, Finnair etc.)The details of the activities for the market area will be clarified on a yearly assignment. Visit Finland will define, lead and guide the actions to be taken in each country in the market area. The details and scope of the activities per country in the market area will be clarified on a yearly plan.

… following:

a)The marketing representative will provide insight and consultation on Visit Finland marketing strategy, tourism growth programs and country specific business and marketing plans

b)The marketing representative will provide market intelligence to Visit Finland and Finnish travel trade

c)The marketing representative will develop and maintain relationship with key tourism industry distributors including traditional, OTA, high-end, business events sector, and Visit Finland's PR-company/companies on the market

d)The marketing representative will identify new channels of potential business

e)The marketing representative will negotiate, coordinate and implement campaigns and tactical activities with identified trade partners

f)The marketing representative will conduct sales visits, seminars, road shows, workshops and fairs at trade missions and training sessions

g)The marketing representative will organize and escort familiarization trips

h)The marketing representative will initiate and launch new product/package to the market through key trade partners

i)The marketing representative will manage enquiries from the travel trade

j)The marketing representative will ensure positive image of Visit Finland among key stakeholders (Team Finland, Finnair etc.)

The details of the activities for the market area will be clarified on a yearly assignment. Visit Finland will define, lead and guide the actions to be taken in each country in the market area. The details and scope of the activities per country in the market area will be clarified on a yearly plan.

Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:Germany, Switzerland, Austria and Benelux: 480 days.

Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:

Germany, Switzerland, Austria and Benelux: 480 days.

Osan numero: 2
Osan nimi: France & Italy
Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:France & Italy: 240 days.
France & Italy: 240 days.
Osan numero: 3
Osan nimi: Japan
Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:Japan: 240 days.
Japan: 240 days.
Osan numero: 4
Osan nimi: Beijing & Chongqing
Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:Beijing & Chongqing: 240 days.
Beijing & Chongqing: 240 days.
Osan numero: 5
Osan nimi: Shanghai & East China
Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:Shanghai & East China: 350 days.
Shanghai & East China: 350 days.
Osan numero: 6
Osan nimi: Hong Kong & South China
Määrä tai laajuus: Visit Finland will estimate together with the chosen supplier the number of days needed per market area per year according to Visit Finland's yearly activity plan per country. Non-binding estimation of workload per market area is per year is an approximately:Hong Kong & South China: 150 days.
Hong Kong & South China: 150 days.

The services are to be provided for the following six (6) market areas:

1.Germany, Switzerland, Austria and Benelux

2.France & Italy

3.Japan

4. Beijing & Chongqing

5. Shanghai & East China

6. Hong Kong & South China

The tenderer may offer services for one or more of above defined market areas. In other respect partial tenders are not allowed.

1.Germany, Switzerland, Austria and Benelux: 480 days

2.France & Italy: 240 days

3. Japan: 240 days

4.Beijing & Chongqing: 240 days

5.Shanghai & East China: 350 days

6.Hong Kong & South China: 150 days

The contract is planned to enter into force in January 2016 (estimated target) and to expire on 31.12.2017. During the contract period either party is entitled to terminate the contract without cause by giving (three3) months prior written notice to the supplier. In addition, the continuation of the contract is dependent on Finpro's yearly budget, and the contract may be terminated or services reduced based on reduced funding. After the fixed period (2 years) Finpro reserves the right to extend the contract twice one year at the time. Finpro informs about the planned continuation 3 (three) months before the expiry of the ongoing contract term.

Arvioitu arvo ilman arvonlisäveroa: 1 000 000 💰
1 500 000 💰
Mahdollisten uudistusten määrä: 2

Oikeudelliset, taloudelliset, rahoitukselliset ja tekniset tiedot
Osallistumisehdot
Kelpoisuus harjoittaa ammattitoimintaa:

The tenderer must be an organisation duly registered in authorities as required by the applicable laws. The tenderer must have fulfilled its legal duties concerning taxes, payments of social security and other similar official fees and duties in the country of the tenderer's location. The tenderer shall sign and attach to the tender the affirmation as specified in appendix 1 to this invitation to tender.

Finpro reserves the right at any time to separately request the tenderer to provide evidence of entry in a trade register or equivalent, or evidence related to other items confirmed in the affirmation. Prior to signing the contract the elected supplier shall provide Finpro with certificates that evidence the registrations and payments confirmed in the affirmation. The certificates may not be older than two months.

Taloudellinen ja rahoituksellinen asema:

The tenderer must have adequate economic and financial standing in order to be able to accomplish the duties of the contract.

Finpro may utilize available credit information sources in Finland and/or abroad in order to evaluate the tenderer's economic and financial standing.

At the request of Finpro the tenderer shall provide Finpro with the financial statements of the two latest accounting periods, or if for the valid reason the tenderer is unable to provide the statements requested herein, it shall provide other reliable documents concerning the economic and financial standing of the tendering company. In addition, at the request of Finpro the tenderer shall provide Finpro with the statement from bank or credit institution.

Tekninen ja ammatillinen pätevyys:

The tenderer shall have experience and professional skills that are adequate to provide the goods/services in compliance with Finpro's quality and quantity requirements. The tenderer should have enough capable personnel to provide the services in each market area. The minimum requirements are the following:

— At least one named expert per market area. The experts should be named in the tender to accomplish Finpro's assignment.

— Named expert for one market area cannot be named as an expert for other market areas.

The minimum requirements for the named expert(s) are:

— At least 5 (five) year experience in the field of tourism industry including at least one year experience of cooperation with the Finnish travel trade and the travel trade in market area.

— The person(s) should be fluent in English and at least in one of the languages spoken in the market area.

— In addition, the person(s) should have at least three references related to tourism development or marketing. References cannot be older than seven (7) years.

For the proof of minimum requirements the tenderer should enclose the named persons' CVs and the named person's three (3) references as attachments to the tender.

Reference descriptions should describe in detail the assignment, the scope of activities performed by the named person, the time the activities are performed, and the contact information of the reference company. Finpro must be allowed to contact the reference company in order to verify the reference.

In addition, the tender should include named persons' written report (max 2xA4) on their market knowledge, covering the following topics:

— named person's relevant networks in the market area,

— named person's relevant contacts in the market area,

— named person's knowledge of outgoing tourism from the market area,

— named person's knowledge of the relevant competitors in the market area,

— named person's knowledge of the relevant distribution channels in the market area.

NOTE: The tenderer should provide the CVs, references and market knowledge reports only for one named expert/market area. If the tenderer provides documentation for additional persons, Finpro will select named persons for evaluation based on the alphabetical order of surnames.

Sopimuksen toteuttaminen
Vaadittavat vakuudet ja takuut:

The tenderer must have adequate economic and financial standing in order to be able to accomplish the duties of the contract.

Finpro may utilize available credit information sources in Finland and/or abroad in order to evaluate the tenderer's economic and financial standing.

Tärkeimmät rahoitusehdot ja maksujärjestelyt ja/tai viittaus niitä koskeviin säännöksiin:

All prices should be indicated and payments will be made in Euros. The prices are fixed for the entire contract period.

Finpro's terms of payment is 21 days from the receipt of invoice. Interest for late payment may be charged only in accordance with the Finnish Interest Act (633/1982 as amended).

Finpro primarily assumes that the supplier is capable of sending e-invoices. Finpro's invoicing details for e-invoicing are:

Finpro ry, Business ID:0202317-7

EDI address: 0037 0202 3177

Operator:Basware Oyj

Operator ID:BAWCFI22

Monthy fees will be paid afterwards. Any other payments are to be made primarily after the accepted delivery of the goods/services. The service provider shall specify the goods/services in the invoice as requested by Finpro.

VAT information:

Finpro is registered for VAT. Indicate in the tender whether EU regulation and reverse VAT will be applied. Reverse VAT means that the supplier will not charge VAT when invoicing Finpro, but Finpro will pay Finnish VAT (23 %) directly to the Finnish authorities. If the reverse VAT charge is not applied, please provide clearly the foreign VAT percentage that will be charged on top of the price without VAT. If foreign VAT is charged, it will be included into prices that are taken into account in price comparison.

Henkilöstön nimet ja ammattipätevyydet ✅

Menettely
Tarjouksen voimassaoloaika: 2016-02-29 📅
Kielet
Kieli: englanti 🗣️

Hankintaviranomainen
Tunnistetiedot
Muu hankintaviranomaisen tyyppi: Other
Yhteystiedot
Internetosoite: www.finpro.fi 🌏

Viite
Lisätietoja

Tenderers' information requests, if any, shall be delivered by 30.9.2015, 12:00 (Finnish local time) by e-mail in English to the following e-mail address: tendering@finpro.fi.

Information requests should include proper contact information and the subject field of the e-mail message should include the following reference: Visit Finland Marketing Representative.

Finpro will provide answers by 2.10.2015 at the same time to all tenderers who delivered proper contact details to the above mentioned e-mail address. In order to ensure equal treatment of tenderers in the procedure Finpro will not reply to any information requests by phone.

Täydentävät tiedot
Arvostelurunko
Nimi: Markkinaoikeus
Postiosoite: Radanrakentajantie 5
Postitoimipaikka: Helsinki
Postinumero: 00520
Maa: Suomi 🇫🇮
Sähköposti: markkinaoikeus@oikeus.fi 📧
Puhelin: +358 295643300 📞
Internetosoite: http://www.oikeus.fi/markkinaoikeus 🌏
Faksi: +358 295643314 📠
Lähde: OJS 2015/S 173-315044 (2015-09-03)

Lisätietoilmoitus (2015-12-30)
Kohde
Ilmoituksen metatiedot
Asiakirjatyyppi: Lisätietoilmoitus

Viite
Päivämäärät
Lähetyspäivä: 2015-12-30 📅
Tarjousten jättämisen määräaika: 2016-01-04 📅
Julkaisupäivä: 2016-01-02 📅
Tunnisteet
Ilmoituksen numero: 2016/S 001-000501
Viittaa ilmoitukseen: 2015/S 173-315044
EUVL-S-numero: 1
Lähde: OJS 2016/S 001-000501 (2015-12-30)

Ilmoitus tehdystä sopimuksesta (2016-04-29)
Kohde
Hankinnan laajuus
Lyhyt kuvaus:

Finpro has an extensive network of Trade Centers abroad and these centers come in handy for Visit Finland. All Trade Centers are identifying tourism and business events leads and opportunities, in some countries trade centers are acting as a Visit Finland marketing representative and in some countries they are gathering and delivering market intelligence to Visit Finland. The service provider's main task is to implement Visit Finland's country specific business and marketing plan and its activities in the market area.

Hankinnan kokonaisarvo: 2 400 000 EUR 💰
Ilmoituksen metatiedot
Asiakirjatyyppi: Ilmoitus tehdystä sopimuksesta
Yhteinen hankintanimikkeistö (CPV)
Lisä-CPV-koodi: Liike-elämän palvelut: laki, markkinointi, neuvonta, työhönotto, painatus ja turvallisuus 📦
Suorituspaikka
NUTS-alue: Extra-Regio NUTS 1 🏙️

Menettely
Tarjouksen tyyppi: Ei sovelleta

Hankintaviranomainen
Tunnistetiedot
Hankintaviranomaisen nimi: Finpro Oy

Viite
Päivämäärät
Lähetyspäivä: 2016-04-29 📅
Julkaisupäivä: 2016-05-04 📅
Tunnisteet
Ilmoituksen numero: 2016/S 087-153343
EUVL-S-numero: 87

Kohde
Hankinnan laajuus
Osan nimi: Visit Finland Marketing Representatives to Market Areas: 1
Lyhyt kuvaus:

The service provider's main task is to implement Visit Finland's country specific business and marketing plan and its activities in the market area.

Vaihtoehtojen kuvaus:

The contract is planned to enter into force in January 2016 (estimated target) and to expire on 31.12. 2017. After the fixed period (2 years) Finpro reserves the right to extend the contract twice 1 year at the time.

Osan nimi: Visit Finland Marketing Representatives to Market Areas: 2
Vaihtoehtojen kuvaus:

The contract is planned to enter into force in January 2016 (estimated target) and to expire on 31.12.2017. After the fixed period (2 years) Finpro reserves the right to extend the contract twice 1 year at the time.

Osan nimi: Visit Finland Marketing Representatives to Market Areas: 3
Visit Finland Marketing Representatives to Market Areas: 4
Visit Finland Marketing Representatives to Market Areas: 5
Visit Finland Marketing Representatives to Market Areas: 6

Menettely
Myöntämisperusteet
Laatukriteeri (nimi): Named person's ability to operate in the market area
Laatukriteeri (painotus): 25
Laatukriteeri (nimi): Named person's experience in cooperation with the Finnish travel trade
Laatukriteeri (painotus): 15
Laatukriteeri (nimi): Named person's experience in cooperation with the travel trade-in market area
Customer satisfaction to named persons' services
Price
Laatukriteeri (painotus): 30
Hinnan painoarvo: 30

Sopimuksen tekeminen
Sopimuksen tekemispäivä: 2016-01-01 📅

Hankintaviranomainen
Tunnistetiedot
Muu hankintaviranomaisen tyyppi: state owned company
Lähde: OJS 2016/S 087-153343 (2016-04-29)

Uudet hankinnat asiaan liittyvissä luokissa 🆕

Liike-elämän palvelut: laki, markkinointi, neuvonta, työhönotto, painatus ja turvallisuus (>20 uudet hankinnat)